Shipping Policy

Last Updated: 08/06/25

At MoM Skincare, we aim to ensure your order is processed swiftly and delivered safely. Below is an overview of our shipping terms and what you can expect when ordering with us.

Order Processing

All orders are processed within 1–3 working days (Monday to Friday, excluding public holidays). Once your order has been dispatched, you will receive a confirmation email with tracking details (where applicable).

UK Shipping

We offer the following shipping options within the United Kingdom:

• Standard Delivery (2–4 working days): £

• Express Delivery (1–2 working days): £

• Free Standard Shipping on all orders over £

Delivery times are estimated and may vary during peak periods or due to postal delays beyond our control.

International Shipping

We currently do offer international shipping.
(If applicable): International orders may be subject to customs duties or taxes depending on the destination country. These charges are the responsibility of the customer.

Estimated delivery times and costs vary by region and will be calculated at checkout.

Delivery Issues

If your order has not arrived within the expected timeframe, please allow a few extra days in case of postal delays, then contact us at [insert email address] with your order number. We’ll be happy to assist.

Incorrect Address

Please double-check your delivery address when placing your order. We cannot be held responsible for parcels lost due to incorrect or incomplete shipping information.

Damaged or Missing Items

If your order arrives damaged or items are missing, please contact us within 48 hours of delivery. Include your order number and photos of the package and product(s), and we will work to resolve the issue as quickly as possible.